2021 Call for Proposals, Grants for the digital transformation and modernization of local government administrations, within the FRAMEWORK OF THE RECOVERY, TRANSFORMATION AND RESILIENCE PLAN (ORDER TER/1204/2021, 03NOV).

Modernization

The City Council has been awarded a grant for the implementation of the following projects:

1.- Process Automation Project to improve the quality of services provided to citizens and businesses.

Torrevieja City Council understood that improving citizen interaction by facilitating the issuance of registration certificates was, beyond a real action that embodies the concept of a smart city, an action that would give citizens belonging to the most vulnerable or disadvantaged groups the perception of a real, direct service with a high positive impact on their daily problems.

2.- Implementation of a cybersecurity operations center.

The Process Automation project to improve the quality of services provided to citizens and businesses consists of the following activities:

Activity 1.1 Supply of a computer application for managing the Torrevieja Municipal Registry file

Activity 1.2 Supply of a physical system for the unassisted provision of electronic administration services (CYBER KIOSK, SELF-SERVICE ELECTRONIC OFFICE) IN THE TORREVIEJA CITY COUNCIL.

A grant of 249,623.00 euros has been awarded for this project.

kiosk

This second project to implement a cybersecurity operations center has involved the following activities:

Activity 2.1 Design, supply, deployment and start-up of a distributed end-to-end cybersecurity platform.

Activity 2.2 Supply, deployment and start-up of SIEM licenses in the computer systems of the TORREVIEJA CITY COUNCIL.

Activity 2.3 Supply, deployment and start-up in the computer systems of the TORREVIEJA CITY COUNCIL for the protection of user equipment against advanced cybersecurity threats.

To implement this project, the Torrevieja City Council has received a grant of €65,340.00.