The quality table of the SICTED (Integral System of Tourist Quality in Destination) held

Last Friday the Quality Table of the SICTED (Integral System of Tourist Quality in Destination) took place, which aims to approve the records of the tourist services that during the year 2021 have worked to implement this quality system, and whose main objective It is to achieve a homogeneous level of quality of tourist services, both those that are properly tourist and those that, without being it, contribute to the formation of the tourist experience of the destination.

At this table, held telematically, the Councilor for Tourism, Commerce and Hospitality, Rosario Martínez Chazarra, by delegation of the Mayor-President and as members, participated:

* Lidia Rodríguez (Official - SICTED Manager)

* Socorro María Palos (Official - SICTED Manager)

* Ángel Murcia (Representative of Turisme Comunitat Valenciana).

* Antonio Vidal (Councilor for Beaches).

* Adrián Ballester (representing the Police Councilor).

* Joaquín Guillamó (President of the Association of Hospitality Entrepreneurs).

* José Rubio, (representing the Association of Hoteliers, Merchants and Neighbors of the Acequión Neighborhood).

* Pedro Andrés García (Vice President of APYMECO).

Of the 36 trades that the SICTED covers, there are 15 represented in Torrevieja, led in the number of distinguished by restaurants, bars and cafes, shops and hotels, also participating municipal agencies such as beaches, citizen security, natural park and tourism. Despite the pandemic situation, Torrevieja has been a destination in which the number of companies that bet on quality and continuous improvement have been maintained as the main motto of the SICTED, with only three casualties due to the closure of the establishment and 64 new ones joining protocols.

For the new companies it has meant 25 hours of training, three individual consultancies, justifying three improvements made, two collective technical assistance, an improvement group and the final evaluation.

During the celebration of the Table, the files of 74 evaluated municipal companies and services have been approved, which will subsequently be raised for approval by the Committee of Distinction that will take place next December.

Rosario Martínez highlighted the large number of companies that are increasingly committed to the quality of their service and the destination, as well as the effort that the companies that have started this year have made for their distinction. With the Improvement Group that was carried out in the CdT on October 22, the Smart Tourist Destination Model was highlighted, as well as the proposals to these of the participating tourist services, which have been collected for, in as far as possible, to be able to transfer them to the corresponding councils.

From the proposals made by the companies, the possibility of being able to convert some of them into Improvement Plans to be developed for 2022 will be studied, encompassing environmental actions, positioning of distinguished companies, collaborative routes of Sicted tourist services, etc.