Innovation Projects

Torrevieja's population is growing every year. And it seems that, along with this population increase, the need for citizens to conduct business with the City Council also grows. And not just with the City Council, but with other public administrations, such as the regional and national governments.

These are procedures in which, most of the time, citizens are unaware of who, where, and how to raise the issue and receive assistance.

At the municipal level, the decentralization of the departments and the services they provide across numerous municipal offices, including buildings located outside the city center, makes it more difficult for citizens to navigate.

In order to offer better service to citizens who come to City Hall for the first time to carry out procedures with the City Council or through it, with other public administrations, the Citizen Service Point (PAC) has been created.

The PAC is a service that provides guidance and assistance regarding municipal administrative procedures. It includes general and detailed information about the different areas or departments within the City Council, the steps that can be taken in each case, and specific assistance regarding each issue.

The PAC guides and directs citizens to other competent bodies to process and resolve the matter at hand: SUMA, the National Police, the Civil Guard, AGAMED, Social Security, etc.

His vocation is to serve people.

The energy model is undergoing a paradigm shift, going from a rigid and centralized model to a flexible and decentralized model in which the citizen stops being a mere passive consumer. The new paradigm encourages the active participation of citizens in the production and management of their own energy.

The Torrevieja City Council, in its commitment to the environment, sustainability and the fight against climate change, has among its objectives to lead the energy transition, understood as a set of necessary changes in the production, distribution and consumption models of energy. to avoid the emission of greenhouse gases, improve the well-being of citizens and help companies and professionals improve their competitiveness by reducing their energy expenditure.

The Torrevieja City Council is carrying out a series of actions whose objective is to enhance the value of the brine and sludge from the Laguna Rosa de Torrevieja and, as a complement and in connection with the above, of seawater.

This action is preceded by the preparation of an Early Demand Map of needs for Public Procurement of Innovation, one of which is, precisely, the enhancement of natural resources.

The City Council has counted, as collaborating entities in the scientific and academic field, with the universities of Alicante, Complutense and Alcalá. Without a doubt, it will also require the assistance of other universities and technology and/or research centres.

In this project, the City Council has the support of the Generalitat Valenciana, materialized with the financing of certain projects by the Valencian Innovation Agency (AVI) and the collaboration of different ministries and organizations of the Autonomous Administration.

The feasibility study and roadmap that makes it possible to value the brine and peloids from Laguna Rosa, and seawater, for therapeutic, cosmetic, biotechnological and other uses of potential interest has been carried out by a specialized team of the General Foundation of the University of Alcalá /FGUA).

The market study on therapeutic, cosmetic and biotechnological uses of the brine and peloids from the Laguna Rosa, and of seawater, has been commissioned by the University Institute of Tourism Research (IUIT) of the University of Alicante.

The Laguna Rosa has been used for the extraction of salt and, more recently, a tourist use of the immediate surroundings has begun. However, uses such as hydrotherapeutic, cosmetic and bio-technological uses have not been explored to date.

Diversifying the Torrevieja economy beyond the characteristic tourist-residential monoculture was one of the conclusions of the Torrevieja Strategic Tourism Plan, which points out the opportunity to work on endogenous resources that provide Torrevieja with differentiating elements and constitute competitive advantages to attract entrepreneurial talent and generate qualified employment.

This Innovation project pursues the enhancement of the brine and sludge from the Rosa Lagoon, for the diversification of the tourist offer and the local economy, the seasonal adjustment of tourism and the generation of quality employment based on knowledge and value services added.

The project "Innovative Public Procurement of Torrevieja" was carried out by the Torrevieja City Council and financed by the Valencian Innovation Agency (AVI) through its Program to "boost the CPI to promote the demand for product tenders and innovative services.

Its objective was to analyze the possibilities offered by the Public Procurement of Innovation (CPI) as an element of traction of innovative markets, for which it focused on carrying out preparatory actions for the implementation of CPI projects and the dynamization of entities of the Valencian Innovation System from the Torrevieja City Council.

It concluded with the preparation of a CPI Early Demand Map (MDP-CPI) that consists of twenty needs for Public Procurement of Innovation.